Ensuring Accountable Development Finance for Hotel Workers

Development Finance Institutions (DFIs) are public institutions at the national, regional, or international level that provide financing to promote economic development. Whether these funds support public or private sector projects, they come with a set of safeguards to ensure the funds advance development goals. These safeguards typically include requirements to ensure workers’ rights and protect against serious abuses.

Accountable development finance ensures good jobs, decent work, and development impact.

DFIs Are Important Investors in the Hotel Sector

Share of Hotel Investments Across DFIs Since 2000

Since 2000...

>$6bn

DFI Hotel Investments (USD)

113

Countries

382

DFI Hotel Investments

Explore DFI Hotel Sector Investments

Methodology

Hotel Workers’ Rights and Development Finance

Hotel workers often struggle to access their fundamental rights as defined by the International Labour Organization, including the freedom of association, collective bargaining, and a safe and healthy workplace. Strong unions with collective bargaining agreements are key to creating good jobs, decent work, and development impact.

Freedom of Association (ILO Convention 87)

Hotel workers face enormous challenges in forming independent unions, especially in countries without strong labour law and protections for workers. Hotel employers often interfere in union elections, retaliate against union leaders, and refuse to negotiate with unions.

Right to Collective Bargaining (ILO Convention 98)

Hotel workers often organize into trade unions. However, even when hotel workers are unionized, hotel employers regularly refuse to bargain collectively and often violate collective bargaining agreements and sectoral agreements where they exist.

Wages and Benefits (ILO Convention 95)

Hotel workers face low wages and precarious work. Where collective bargaining agreements are not in place, hotel workers are frequently not paid legally required minimum wages or overtime wages, and are often not paid on time.

Gender Based Violence and Harassment (ILO Convention 190)

Gender-based violence and harassment are endemic to the hotel industry, where most employees work in close proximity to guests. Complaints of gender-based violence and harassment are often ignored, left unresolved, or met with reprisal.

 Health and Safety (ILO Convention 155 and ILO Convention 187)

Hotel workers face high rates of pain and injury from lifting or repetitive strain, exposure to chemicals, cuts and burns, slips and falls, exposure to heat or cold, electrical hazards and more. Hotel employers, particularly in developing countries, often fail to implement adequate health and safety measures.

The Early Engagement Labour Framework Agreement

Workers’ fundamental rights are enshrined in the ILO Conventions. These rights are reinforced through the DFI labour safeguards. Based on successful models such as labour peace agreements, the Early Engagement Labour Framework Agreement is designed to complement DFI labour safeguards to further ensure workers’ access to rights in DFI-financed hotels.

The Early Engagement Labour Framework Agreement (EELFA)

Hotel Workers' Rights in Development Finance Report